Well this was a shocker! Qtel not only goes and filters google images and ‘Age restricted’ videos on youtube, but they now block based on keywords (They force the strict safe search!)
I wanted to watch a review of the ‘Nude’ case for the iPhone 4 and got this lovely message.
Click to enlarge
Here’s something interesting. I never really paid attention to this because I’ve never had to switch the feature off. Qtel forces google’s ‘safesearch’ feature to be switched on so that it’s always stuck on ‘On’ or ‘Strict’.
Whether you go into your preferences and switch it of or not, it’s always stuck on strict.
Guess Qtel didn’t want people using Google Images for the wrong reason and looking at tiny thumbnails of the wrong thing. *rolls eyes*
On a side note, ictQatar, the countries regulator has said that they have nothing to do with censorship. In fact if we look deeper into legislation, censorship goes again legislation and online media freedom.
One of the things I hate about Qtel’s ADSL is the fact that they give you the most crappiest router in the world. When I first saw it I was pretty happy at the fact that it matched my Apple stuff. White and grey. Nice.
Sadly, it’s just a pretty face! It keeps disconnecting and reconnecting whenever it feels like it. NO, it’s not limited to my router. The office router had the same issue (was fine after I replaced it with a Netgear), my father’s has the same problem, my cousin has the same problem. I love my 8mb connection, but what’s the use of a great a connection when you keep getting kicked off of it!
QTEL GIVE US BETTER ROUTERS!!
I’m on the phone right now. Oh it’s alright I’m on hold again. I’ve been calling Qtel so that I can get them to sort out my Mobile Broadband.
Here’s a riddle, when is mobile broadband, not mobile broadband? Think about that one for a while. I waited on the phone for 15 minutes (my times are not exaggerated) until someone answered the phone. When I did get an answer, I explained that I was paying 400 QR for the unlimited package and had only downloaded around 6gb (in almost a month) and my internet speed was down to 800bytes (yes! 800 super fast bytes!). I was supposed to be getting 3g speeds 3.2mps. I wasn’t.
I couldn’t even stay connected to messenger without it disconnecting every few moments. I couldn’t even upload an image to change something on the website because it was taking so long.
So the guy tells me that he checked the system and everything is fine. What IS this ‘system’? QTel always talks about the ‘system’ like it’s some super omnipotent being…. “I don’t care what the system says, I’m telling you that it’s taking me 10 minutes to load up google.”. Alright sir, can you please check www.speedtest.qa ? (Qtel obviously thought ‘hey let’s set up a speedtest.net server and brand it). I did, it was telling me that my internet speed was 1mbit. NO FREAKING WAY. So I explain that it doesn’t make sense to test a server in Qatar, how many websites are in Qatar? Unless I’m going to be surfing Qtel.com.qa every day, it’s useless! I also found it strange that when I’m on the phone with the guy it gives me good speeds.
The guy explains that he can’t help me and that he’ll connect me to a technician. While on hold (for 10 minutes), I decide to re-run the speedtest. Guess what? 560ms ping and .08mpbs. Oh that’s more honest now. The phone is finally answered. It took me almost 10 minutes of repeating to explain to him that he’s reading me the manual for windows and that I was on a mac. Yep if you thought these guys were thinking, you’re wrong, they just flip to Chapter 9 “How to answer a question without knowing what’s going on.” and read it.
So the guy then tells me that I should try flipping to 2G. I don’t know how 2G is going to be faster than 3G but maybe he wants to test if it’s a 3G thing. Nope. Doesn’t work. So on minute 59 he tells me that today’s friday and that the network is being hammered. Wait what…? I ask him if every Friday was going to be like this and his response? “Was it like this last Friday”. I actually almost laughed a bit because his sarky response (I like sarcasm). “Alright, well I dont want to call back tomorrow and he says “it’s Saturday” and I call on Monday and he says “It’s September”.” So I ask the guy to put a note on the system so I don’t have to go over all of this again and again.
Problem? Solved? Nope. Just wasted an hour. Not like I have a life or anything right?
How long did my phone call last? 1 hour and 34 seconds.
It was about time that ILQ did another ‘Busted’ article so this time we focused on Qtel vs Vodafone.
If you’re interested to see what the results are, click here.
People may not realize this, but Vodafone has a great deal of responsibility when it comes to changing this country.
It’s breaking the last telecoms monopoly in the region. It’s like the guy who swung a hammer to take down the final bring on the Berlin wall.
If we sit down to think about everything that’s going to change in Qatar, we’d see that the list is quite long.
1) Competition (which means better life for the customer)
2) Better quality of advertisements
3) Encourages others to enter the scene (not necessarily in the same
4) Gives hope to other international companies
5) Encourages better quality of products and services
6) Connects Qatar to the rest of the world (in terms of brand awareness)
7) Will bring more events to Qatar
8) Will encourage more charitable causes
Look around now! I’m noticing that Qtels advertisements have improved, their offers have improved, and in fact, their service on the phone is much more politer! All of this happened with just the notion that Vodafone’s coming to town.
A lot of the staff at Vodafone are excited about what’s happening. They’re enthusiastic, craving to make a change in Qatar, and they have really upbeat attitudes. That’s what every customer needs from the people that provide them with a service.
What does everyone else think about this?
Here’s a nice little highlight from ILQ News.
QTel are going to launch their new set of numbers tomorrow (Thursday 13th of Nov) at 3pm
Time to grab a nice number. Oh and buying to resell on the black market will result in a 1,000 QR fine.